Once your order is placed, you’ll receive an order confirmation email within a few minutes. If you don’t see it, please check your spam or promotions folder.

If you need to update your address, please contact us as soon as possible at info@groundactive.com

We’ll do our best to make the change before your order ships.

Yes, we ship worldwide! Shipping times and costs vary depending on your location. You’ll see available options at checkout.

Our team works hard to process and ship orders as quickly as possible.

Delivery usually takes 5–7 days, depending on your location and local customs. You’ll receive tracking details once your package is on its way.